F A Q

 

 
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OKay! i am ready to make this official! how do i reserve my date + your services?

We ask for a retainer deposit worth 50% of your grand total to book! The remaining balance + security deposit (if applicable) is not due until two weeks prior to the event! More on the security deposit below.

CAN I ADD additional SERVICES or designs AFTER SIGNING MY CONTRACT?

Custom, floral, and event design + styling services may be added depending on availability!

DO YOU REQUIRE A SECURITY DEPOSIT?

We ask for a refundable security deposit due two weeks prior to your event. The security deposit is intended to cover repair, excessive cleaning or replacement costs we incur on pieces we bring from our collection (small decor, floral vessels, arbors, easels and display stands, etc.). We will happily return your deposit within 10 days of receiving all items free of loss or damage.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept cash, check, most major credit cards, and Paypal.

DO I GET TO KEEP THE CUSTOM ITEMS YOU CREATE FOR ME?

While custom design pieces are specially hand crafted for you based on your event design, please note that all base materials such as windows, acrylic sheets, wood panels, etc. are to be returned unless otherwise stated. All custom builds (those involving wood and metalwork, like arbors, easels, and backdrops) are to be returned to us. The exception to this would be print, neon, and laser-cut signage, which are all yours to keep!

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WHERE ARE YOU LOCATED?

We are based in downtown Orlando, FL, and often serve the Central + surrounding Florida area. We are game to travel outside of this area, pending availability and scope of the job. Please note we may implement travel fees depending on event location. We are available by appointment only - please contact us to set up a consultation*!

*consultations are for floral and event design clients

DO YOU HAVE A PRICE LIST?

Please contact us for a custom quote based upon the services you are interested in. We do not have any set packages as every wedding is unique and we base many aesthetic and logistical factors into your estimate. You will be able to input all of your needs, wants, and dreams into our event questionnaire form, which allows us to create the most accurate estimate for you earlier on in the process.

WHAT IS THE DIFFERENCE BETWEEN EVENT DESIGN AND STYLING?

Event Design (before the wedding): fine-tuning your inspiration and figuring out the best ways to achieve the vibe you want. Upon booking, this service includes a full, personalized design narrative that focuses on the visual aspects of the day - solidifying color palette, selecting rentals, transforming the space, incorporating special elements that reflect you and your story, etc. With event design, you will receive ongoing support and consulting on anything you may need help with that affects the overall aesthetic.

Styling (day-of): putting the design together and bringing it to life. When you hire us for day-of set up and styling, our creative team comes to execute the design plans on the day-of and makes sure everything looks its best.

Styling services are only available to those who book event design services as well*

Contact us for more info.

I AM A VENDOR; DO YOU DO STYLED SHOOTS or vendor booths for shows?

We love the fun & creativity that comes with styled shoots. We take on a limited number of them per season. Please fill our our collaboration form to contact as about making some magic together! We offer design consulting as well as day of set-up & styling services to create vendor booths at shows/conventions that stand out amongst the masses. This is something we truly have so much fun with. We love the challenge of working within such a small space to make a big statement!

DO YOU DO CORPORATE EVENTS?

With a smile on our face, yes! We are all for helping with the design aspects of corporate events for those who really want to make a statement! Whether it’s styling a seated dinner or creating a show-stopping backdrop decked out with florals and signage, we are game! Let’s make something cool that your attendees won't stop talking about (or posting on their social media).

DO YOU DO WEDDING PLANNING?

We are not wedding planners nor day-of-coordinators! Wedding planners take on the daunting task of coordinating the logistics of your wedding to make sure the day goes by smoothly. Our focus and passion is devoted strictly on the aesthetic detail. We work with you and/or your wedding planner to ensure your wedding is beautiful. We would love to recommend some pretty awesome planners if you’re in search of one! 

 

HAVE AN IFAQ (INFREQUENTLY ASKED QUESTION)?  CONTACT US HERE!